• Dementia Resource Consultants
• First Link Care Navigation
• Intake Coordinators

Manager Responsibilities

• Act as a member of leadership team, contributing to strategic and operational planning.
• Drives the activities related to annual plans, budgets, and quality improvement initiatives to support organizational goals.
• Foster growth, stability, and adaptability within the organization. 

• Lead, mentor, and support direct reports, ensuring effective recruitment, onboarding, performance management, and professional development.
• Promote a culture of communication, collaboration, and efficiency across departments.
• As a manager of the Society, is expected to participate in organization activities and events such as: annual general meeting, fund development, appreciation, social, and other events as required.
• Foster a positive organizational culture that reflects the organization’s values.
• Actively participate in organizational committees such as Culture and Equity, Diversity, and Inclusion (EDI).

• Ensure compliance with organizational policies, health and safety regulations, and relevant legislative requirements.
• Process time-off requests in a timely manner and ensure there is adequate coverage.
• Support the fund development mission by participating in and promoting organizational fundraising goals.
• Prepare and deliver reports as requested.
• Contribute to enterprise-wide processes, including risk management, performance evaluation and employee performance management.

• Represents the Society professionally with all clients, volunteers, donors, staff, and partners, fostering strong relationships.
• Develop and maintain external partnerships / relationships to foster collaboration and build community engagement and support.
• Supports advocacy for our clients and our cause.

Role-Specific Responsibilities

• Provides leadership to the Dementia Resource Consultant, FLCN and Intake teams.
• Guides development and/ or enhancement and sustainability of clinical practice standards.
• Participate in the development, implementation and review of policies and procedures.
• Assists in overseeing client database and training for direct staff.
• Maintains awareness of new and innovative clinical approaches and programs that may fit with AlzSWP mission, vision, values, and services.

• Monitors on going metrics and takes action where metrics fall outside agreed to baselines.
• Evaluates opportunities to establish new programs, expand existing programs, and improve existing programs where need and gaps have been identified.
• Works with the Manager of Fund Development on active and incoming grants related to the Community Clinical Services Department.

• Excellent planning and organizational abilities.
• Superior time management skills and the ability to meet deadlines.
• Creative problem solving.
• Results orientated and focused.
• Highly analytical and detail oriented.
• Excellent interpersonal and communication skills (verbal, written, presentations).
• Computer literacy, proficiency in Microsoft 365 suite, databases specific to portfolio.
• Comfortable conducting and participating in online virtual meetings and presentations (ex. ZOOM, TEAMS).
• Ability to plan, coordinate and evaluate systems.

• A degree, diploma and/or equivalent experience in a relevant field.
• 3 plus years of relevant work experience.
• Ability to lead, support and evaluate a team.
• Knowledge of current legislation and best practices related to portfolio. 
• Demonstrated ability to develop strong, authentic and sustainable relationships with colleagues.
• Knowledge and experience working with: people living with dementia and care partners.
• Able to work within an environment that requires a high degree of professionalism, confidentiality and discretion.
• Ability to work a flexible schedule within regular working hours.
• Valid driver’s license and access to own vehicle.
• Vulnerable sector police record check.

• Experience in the non-profit and health care sector.
• Leadership experience.
• Recruitment and selection experience.
• Registration with a regulated college.
• Knowledge and understanding of community resources and services.

• Hybrid work: office setting, hospital setting and some work from home.
• Virtual work; may have extended periods of screen time.
• Manual dexterity required to use desktop computer and peripherals.
• Occasional lifting / carrying up to 25lbs.
• Reaching, bending, walking, sitting, and standing.
• Freedom of movement throughout the day.
• Travel required throughout the region.