Temporary - Ambulatory Clerk - UH Clinic 5 OP 5th Flr

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

Posting Period

Open:         February 6, 2025 

Deadline:   February 12, 2025 

Non-Union

Department Name

UH Clinic 5 OP 5th Flr

Reporting to the Manager, the Ambulatory Clerk contributes to the organizational day to day support in an outpatient department by acting as the main communication link, supporting reception & patient registration, scheduling and booking of patient appointments, diagnostic testing, lab and patient care orderables, as well as supporting the interdisciplinary clinical team.

Temporary Part -Time 

Rate of Pay:                   $27.54 per hour - $34.42 per hour

Hours of Work:              Up to 22 hours per week

Duration:                        Up to April 2026 

Qualifications

• Successful completion of a Health Care Office Assistant Certificate or an equivalent combination of education, training and experience as determined by the Hospital
• Previous experience with patient registration and scheduling preferred
• Proficiency in computer and keyboarding skills, i.e.,  Microsoft Office (Word, Excel, Outlook), Electronic Patient Record, Workload Measurement
• Demonstrated proficient communication skills (both written and verbal) 
• Effective organizational skills involving time management, prioritization and the ability to problem solve while ensuring attention to detail 
• Demonstrated flexibility, adaptability and ability to manage change in a dynamic environment
• Demonstrated ability to work well and independently with minimum supervision in a team environment
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC?s vision, purpose and values
• Demonstrated ability to attend work on a regular basis

Teaching, Learning and Research 

London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place that they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities. 

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC?s Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC. 

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process. Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach. Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca . 

As part of the selection process applicants may be required to complete an examination or test. Please be advised that an internal reference check may be conducted as part of the selection process. 

Thank you for your interest in this opportunity. Only those applicants selected for an interview will be contacted.