Quality Specialist - Transplant Quality Program

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Posting Period

Open:          March 29, 2025

Deadline:     April 4, 2025

Non-Union

Department Name

Transplant Quality Program

The Quality Specialist works collaboratively with leadership and staff to develop and implement quality assurance standards and measures, ensuring regulatory requirements are met, to improve care and service to patients, staff, and other clients. The Quality Specialist will gather and analyze data in support of proposed projects, systems requirements, quality improvement initiatives and educational opportunities. In addition, this role produces reports required by the program for performance measurement and quality improvement.

Regular Full-Time

Hours of Work:    37.50 hours per week

Rate of Pay:        $46.79 per hour - $58.48 per hour

Qualifications

• Successful completion of a Bachelor's Degree in a health related field, Master's Degree preferred
• Current certificate of registration in good standing from a college under the Regulated Health Professions Act
• Certification in Quality Management by an accredited institution
  preferred

• Lean/Six Sigma Certification preferred
• Minimum of three (3) years recent, related experience
• Five (5) years of recent, related experience in a transplant program, preferred

• Advanced knowledge of current organ donation and transplantation regulatory and accreditation requirements

• Advanced knowledge of project management, quality improvement and information systems design

• Advanced knowledge and experience with data collection and analysis; Consensus building, conflict resolution, consultation and coaching/mentoring style of leadership

• Knowledge and skill in program development, evaluation and education

• Demonstrated computer literacy including Microsoft Office Suite and corporate productivity tools

• Proficient facilitation and presentation skills

• Demonstrated computer proficiency with Automated Clinical Systems
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC's Vision, Purpose, and Values
• Demonstrated ability to attend work on a regular basis

Immunization Requirements:  

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC?s Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC. 

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Teaching, Learning and Research

London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place that they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities. 

If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position. 

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process. Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach. Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca. 

As part of the selection process applicants may be required to complete an examination or test. Please be advised that an internal reference check may be conducted as part of the selection process. 

Thank you for your interest in this opportunity. Only those applicants selected for an interview will be contacted. 

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.