Temporary Virtual Engagement Facilitator - Virtual Care

Posting Period

Open:         November 7, 2025

Deadline:    November 13, 2025

Non-Union

Department Description

Virtual Care Engagement Facilitator - Virtual Care

The Virtual Care Engagement Facilitator fosters a proficient understanding and efficient use of digital health tools among patients and caregivers. Through active engagement, support, and education, they enhance the patient experience, improve virtual care participation rates, and ensure that the digital transformation in healthcare remains inclusive and patient-centric and is aligned with a more integrated system. 

Status: Temporary Full-Time 

Duration: Until October 2026

Hours of Work: 37.5 hours per week

Rate of Pay: $35.25 - $44.06 per hour

Qualifications

• College Certificate (2 years) in Human/Community Services, or equivalent as accepted by the Hospital
• Accessibility for Ontarians with Disabilities Act Training Module Completion; Additional Training/Certifications across the Equity, Diversity, Inclusivity and Belonging framework; Indigenous Health, etc. preferred
• Minimum three (3) to five (5) years' experience
• Experience supporting change management and digital health initiatives
• Well-developed facilitation and presentation skills
• Strong written and verbal communication skills
• Computer proficiency with Internet, Microsoft Office 365 including Outlook, Automated Clinical Systems and Virtual meeting platforms
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC's Vision, Purpose, and Values
• Demonstrated ability to attend work on a regular basis

Has your experience been obtained through alternative pathways? LHSC acknowledges that skills, education and lived experience come in many forms and may have been developed differently from those listed in the job posting. Although LHSC has discretion in determining whether a candidate meets the qualifications and licensing requirements, we welcome applications from those with different experiences who may not meet every requirement listed. Tell us your story and apply today with your resume! 

Teaching, Learning and Research

London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place where they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Allied Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.

If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect.  LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.  

Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.  

Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca.

Immunization Requirements

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements LHSC. 

Work Permit

Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee's accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process. 

Remote Work

Please note that while this position is primarily remote, work arrangements are subject to change based on organizational needs and may require occasional or future on-site presence.