Business Manager

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Posting Period

October 7, 2024 – October 14, 2024  

Job Summary

What the Role is 

Reporting to the Director, Financial Planning, with direct support relationships to multiple LHSC leaders (e.g., executives, directors and managers), the Business Manager is accountable to ensure effective business management of their assigned portfolios to maximize the delivery of high quality, safe, and efficient patient care within available budgets. Working with portfolio leaders, the Business Manager coordinates operating budgets, capital equipment, capital budgets, construction budgets, and human resources. Specific attention is provided to budget variance monitoring, working in partnership to optimize expenses and revenues, and ensuring timely and accurate reporting to support internal and external financial and reporting requirements (e.g., to support Ministry of Health requirements and funding reconciliations). The Business Manager is responsible for contributing to the designing and leading of innovative solutions for patient care and staffing issues through review of processes and development of effective alternatives. 

Working within the guidelines, policies, and practices of the hospital (Financial, Quality and Performance, Risk Management, and HMMS departments), the role is responsible for proposing, establishing, educating, implementing and monitoring program-wide business planning, reporting, financial and control processes/practices to safeguard corporate assets, and information to enable management to assess and enhance financial and operating performance. 

Working with assigned leaders and leadership throughout the organization, the Business Manager provides business process redesign expertise to select priority projects and to portfolio processes to ensure effective operations, both within the program and across LHSC and other organizations. 

The reporting audience includes Senior Leadership, the Finance Department of LHSC, independent audit firms, and government agencies (e.g., Ministry of Health, Ontario Health). 

Qualifications

Who You Are 

• You are self-aware of own assumptions, values, principles, strengths and limitations 
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence 
• You engage and support others to foster development, personal goals and encourage a healthy organization 
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence 
• You facilitate an environment of collaboration and cooperation 
• You create connections, build partnerships and networks 
• You demonstrate a commitment to the organizational vision, mission, values and service excellence 
• You are a transformational thinker that encourages and supports innovation 
• You have exceptional analytical skills that contribute to effective decision-making 
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills  

What Skills Are Needed 

• Demonstrated experience in budget development and variance analysis 
• Experience partnering with leaders over a range of portfolios across the organization, including clinical areas 
• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence 
• Strong business acumen  
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture  
• Lead and drive system transformation 
• Develop self and others through teaching, coaching, mentoring and formal development processes  
• Strong analytical skills that contribute to effective problem solving and decision-making 

What You Will Bring with You 

• Successful completion of a recognized Baccalaureate Degree in Finance, Business Administration, or equivalent education acceptable to the hospital 
• Certified Accounting designation (CPA, CMA, CGA, or CA) strongly preferred 
• Minimum three (3) years’ experience in financial and data systems auditing, financial administration, operational performance analysis, and process improvement 
• Strong understanding of MIS reporting and hospital specific data and analytics preferred 
• MIS levels I & II preferred 
• Minimum three (3) to five (5) years recent experience in progressively more responsible leadership roles 
• Experience in business process redesign, including LEAN preferred 
• Experience in business case development and assessment of business opportunities preferred 
• Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program  
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand 
• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint) 
• Demonstrated ability to attend work on a regular basis 

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.? 

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.? 

Submission Requirements (please submit in one MS Word document)? 

• Cover Letter, Resume and Listing of Education, Credentials and Certifications?? 

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that reference checks may be conducted as part of the selection process.?

Immunization Requirements: 

Before beginning employment at LHSC, all new hires will be required to: 

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis; 

• Provide documentation of the Tuberculosis skin testing (two step); 

• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated 

For more information visit https://www.lhsc.on.ca/careers/health-review-requirements 

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.