Clinic Clerk, Pain Management

by St. Joseph's Health Care London

Reference #: 53848
Location: London, Ontario
Date Posted: Sep 16, 2024
St. Joseph's Health Care London

Job Description

Posting # 53848 - [ Non-Union ]

Clinic Clerk, Pain Management- 1 position
Pain Management
St. Joseph's Hospital - London, ON
Full Time
Salary Range: $25.90 - $30.46 /hour


St. Joseph's Hospital continues to expand its role in the treatment of complex medical and chronic disease, illness prevention, research and education. Our ambulatory medicine teams specialize in the treatment of complex medical and chronic disease conditions with the goal of assisting individuals to reach optimal health and well-being. Our Comprehensive Pain Program is based on a patient self-management model of care and the interdisciplinary team works together to provide patients with comprehensive assessments, diagnosis, treatment modalities, and self-management strategies. A challenging opportunity exists for a self-directed and innovative professional to provide support to this dynamic program. As part of this team,
the Clinic Clerk facilitates the smooth operation of the unit/clinic by providing patient reception/registration services and clerical support.

Essential Qualifications

  • Secondary (High) School Diploma
  • Graduate of a recognized Medical Office Assistant certificate program
  • Demonstrated computer experience with an intermediate level of knowledge in Microsoft Word, basic level of knowledge in Microsoft Excel, along with experience with Outlook
  • 2 years clerical experience in medical office/clinic setting and using email system
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Accurate keyboarding and spelling skills
  • Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
  • Strong interpersonal and communication skills with a demonstrated patient/customer service focus
  • Demonstrates a professional and positive and professional attitude toward supporting internal and external customers
  • Demonstrated ability to work effectively in a team environment with frequent interruptions
  • Knowledge of Cerner patient care systems with Power Chart
  • Knowledge of patient confidentiality/ privacy
  • Demonstrated ability to manage and work through conflict
Preferred Qualifications
  • Proficiency in French would be an asset
Teaching and Research
  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements
  • Provide documentation you have received two doses of the COVID-19 vaccine (primary series, boosters and/or XBB) OR one dose of XBB vaccine at least 14 days prior to the start date.
  • Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing




Posting date: September 17, 2024
Submission deadline: September 23, 2024

Michelle Robertson, Human Resources

Your interest in this opportunity is appreciated.
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