Coordinator, City-Wide Specimen Receiving, Client Services and Pre-Analytics

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada?s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Pathology and Laboratory Medicine (PaLM) is a joint venture of London Health Sciences Centre (LHSC) and St. Joseph's Health Care London. Leadership and staff are committed to providing a comprehensive range of routine and specialized testing and clinical consultation to patients within Southwestern Ontario and beyond. Clients from across Canada and internationally refer testing to our facilities. Collaboration with numerous research partners in London demonstrates our commitment to assisting in the advance of healthcare innovation for the future. Our laboratory teams are focused on providing quality driven patient care as well as offering educational training and continuing education for a broad range of health care professions.

City-Wide Specimen Receiving, Client Services and Pre-Analytics supports all labs in Pathology and Laboratory Medicine. The Specimen Receiving team supports the Core Labs and Specialty Biochemistry Labs with sample pre-analytics and supports transport of specimens for all labs city-wide. Lab Test Centers are responsible for specimen collection in 5 lab test centers across LHSC. 

Posting Period

December 12 - 25

Job Summary

What the Role is

Reporting to the Manager, Specialty Biochemistry, Point of Care Testing, Specimen Receiving, Client Services and Pre-analytical, the Coordinator, City-Wide Specimen Receiving, Client Services and Pre-Analytics is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls.  A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization. This role works closely with other departments in the organization for optimization of patient care. 

While this role has accountabilities at all hospital sites, the office space is located at Victoria Hospital.

Note: This role may be required to be on-call

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
• You engage and support others to foster development, personal goals and encourage a healthy organization
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
• You facilitate an environment of collaboration and cooperation
• You create connections, build partnerships and networks
• You demonstrate a commitment to the organizational vision, mission, values and service excellence
• You are a transformational thinker that encourages and supports innovation
• You have exceptional analytical skills that contribute to effective decision-making
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

What Skills Are Needed

• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Strong business acumen
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
• Lead and drive system  transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes
• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of an Advanced Diploma in Medical Laboratory Technology and/or a Bachelor's degree in a related field preferred

• Current registration with the College of Medical Laboratory Technologists of Ontario preferred

• Related post-graduate education preferred

• Minimum two (2) years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital preferred

• Minimum three (3) years' experience in laboratory medicine preferred

• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)

• Demonstrated ability to attend work on a regular basis

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace, and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit in one MS Word, or PDF(preferred), document): Cover Letter, Resume and Listing of Education, Credentials and Certifications

Please be advised that reference checks may be conducted as part of the selection process.

Successful candidates will be required to complete a health review which includes providing vaccination records or proof of immunity against Measles, Mumps, Rubella, and Varicella (Chicken Pox), Hepatitis B, Tetanus/Diphtheria/Polio; Meningitis. In addition, candidates will need to provide documentation of Tuberculosis Skin testing and a completed COVID vaccine series (two vaccines).

Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted.