An excellent opportunity exists for a dynamic and collaborative Medical Secretary within the Department of Medicine, Division of Endocrinology and Metabolism. The successful candidate will support a high-paced, clinical practice and academic duties for Dr. Joy and Dr. Morrison. Duties may include but are not limited to, all aspects of scheduling patients, the organization and maintenance of a busy clinical office and activity, being the first point of contact for patients and referring physicians, tracking and arranging patient referrals, follow-up with patients, fellows, residents etc., provide liaison with various internal and external stakeholders, billing, filing.

Essential Qualifications

• Graduate of a recognized Medical Secretary Diploma or equivalent experience
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Previous experience in an administrative role in a medical office setting an asset
• Understanding of medical terminology
• Demonstrated Intermediate level computer skills particularly with Word, Excel, PowerPoint, typing skills (50 WPM), Microsoft 365, Outlook, Google calendar, PowerChart, OHIP billing. Familiarity with use of IBIS is an asset.
• High level of initiative and self-direction required with proven problem-solving abilities
• Excellent organizational skills to establish and balance competing priorities in a challenging and diverse work environment
• Superior communication and interpersonal skills with a strong customer focus as well as a positive and professional attitude toward assisting the physicians as well as internal or external customers
• Detail oriented and demonstrated accuracy with the work involved

• Experience working in a Medical Secretary role providing direct support to a Physician within a clinical and academic office
• Experience with IBIS billing software
• Ensures physician productivity by by ensuring clinic efficiency, identifying and filling gaps in clinics, assisting with messaging to patients, ensuring supplies and equipment are maintained, improving workflow within office, remaining response to the needs of Drs. Joy and Morrison.
• Maintenance of patient records
• Preparation of physician correspondence
• Basic accounting tasks

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage within the scope of your role, activities related to teaching and research in addition to any of your clinical duties

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, and influenza.
• Provide documentation of the Tuberculosis skin testing