Manager, Compensation, Benefits & Go2HR

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Human Resources Services is dedicated to enhancing HR systems and partnering with leaders to create HR analytics to efficiently manage operations. We administer the compensation plans to ensure LHSC remains equitable and competitive in the market, ensure payroll is processed effectively and accurately.

Posting Period

September 5 - 18, 2025 

Job Summary

Reporting to the Director, HR Services, the Manager, Compensation, Benefits & Go2HR directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external partners to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.

The Manager is accountable for the operations and activities of the Compensation, Benefits and Go2HR teams. The Manager will provide counsel related to supporting employee inquiries, compensation and benefits programs, policies, processes, strategies, and related legislation and labour market trends.

The Manager supports the design, development, execution, and maintenance of compensation strategies, policies, principles, and programs in alignment with the hospital strategic plan. The role oversees base pay planning and administration, job evaluation, pay equity, market pricing/benchmarking, and other cash compensation programs in compliance with all relevant legislation (ex. Equal Pay Act, Ontario Pay Equity Act, Employment Standards Act).

The Manager is accountable for the implementation and administration of the benefits programs ensuring strategic objectives are met and plans are in compliance with applicable legislation. The role is responsible for managing group health, life and dental insurance programs, with a focus on designing and managing the corporate employee benefits programs. The role balances internal equity and external competitiveness to support the hospital's ability to attract, retain, motivate, and engage employees through fair and equitable compensation and benefit program offerings.

The Manager is also accountable to ensure employees receive accurate and timely information throughout their employment journey, including transfers, leaves of absence, resignations, and retirements. The role ensures the team has efficient systems in place to maintain employee data while conducting audits and rectifying discrepancies within the HR information system to maintain accurate and current records.

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations

• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence

• You engage and support others to foster development, personal goals and encourage a healthy organization

• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence

• You facilitate an environment of collaboration and cooperation

• You create connections, build partnerships and networks

• You demonstrate a commitment to the organizational vision, mission, values and service excellence

• You are a transformational thinker that encourages and supports innovation

• You have exceptional analytical skills that contribute to effective decision-making

• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills 

What Skills Are Needed

• Knowledge of Collective Agreements, and scheduling processes

• Business skills to understand how compensation and benefit plans affect an organization's finances

• Knowledge of Employment Legislation, HR policies and practices and employee rights and obligations

• Strong knowledge of compensation best practice, job evaluation, pay equity, market pricing, salary planning, base pay administration 

• Ability to build complex compensation models and articulate it in a simple and clear manner

• Strong collaboration and communication skills with an ability to build trusted business relationships with both internal and external contacts

• Understanding of data analytics and reporting
• Knowledge of all hospital benefits, insurance carriers preferred

• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence

• Strong business acumen 

• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture 

• Lead and drive system transformation

• Develop self and others through teaching, coaching, mentoring and formal development processes 

• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of a recognized baccalaureate degree program in Business, Human Resources, or related program preferred*

• Related post-graduate education preferred

• Certified Compensation Professional (CCP), Certified Executive Compensation Professional (CECP), Certified Employee Benefits Specialist (CEBS), preferred 

• Certified Human Resources Professional (CHRP), and/or, Certified Human Resources Leader (CHRL), preferred 

• Minimum 4-8 years' working experience in the field of compensation or benefits in large, complex organizations

• Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital

• Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program 

• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand

• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)

• Demonstrated ability to attend work on a regular basis

*Consideration for an interview will be given to an education and prior experience assessment

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit as a PDF document)

• Cover Letter, Resume and Listing of Education, Credentials, Certifications and References. 

As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to complete a satisfactory police information check (original document) completed in the last 6 months.