Territory Manager

Job Description

Step into a role where your strategic mindset, competitive spirit, and passion for healthcare innovation become a force for genuine change in patients’ lives. At Trudell Healthcare Solutions (THS), we believe that extraordinary care begins with extraordinary people, and we’re searching for someone who shares our unwavering commitment to customer excellence and the pursuit of better outcomes. If you’re a results-driven communicator who builds trust, rises to every challenge, and feels called to make a meaningful impact through medical device sales, THS invites you to bring your talent, your heart, and your ambition to our team as our next Territory Manager.

The Position: Grow market share and attain regional sales objectives by building relationships and directly educating and selling the benefits of our Trudell Medical International, Heine and Butterfly products to GPs, Specialists, high-volume pharmacies, healthcare centres and specialized clinics.

The Territory: British Columbia. It is a requirement that the successful candidate resides within the territory, preferably in Vancouver.  

Our Company: Trudell Healthcare Solutions is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable, and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes.

What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

• Challenging careers that provide the opportunity to learn constantly
• Clear, consistent and demonstrated values
• Encouraged Professional Development
• Employee Recognition for Milestone Anniversaries
• Regular Performance Appraisals
• Regular Salary Reviews
• Paid Sick Days
• 3 weeks paid vacation to start
• Comprehensive Group Family Benefits including:
  • Health and Dental Benefits
  • Pension Plan
  • Life Insurance
  • Employee Assistance Plan
  • Disability Insurance
  • Out of Country Insurance Coverage

Key Responsibilities:

Relationship Management

• Develop strong relationships with key opinion leaders, industry associations and clinical stakeholders.
• Establish and maintain strong teamwork and alignment with internal colleagues.
• Respond to and maximize opportunities with inbound leads.
• Communicate regularly to provide feedback from the marketplace.

Sales and Customer Management

• Drive achievement of the overall sales budget for the territory
• Ensure that individual call objectives are met.
• Ensure that all ongoing territory management is completed efficiently and effectively.
• Represent THS at trade shows and related events as required.
• Execute digital marketing activities and promotional campaigns.

Product and Market Knowledge

• Establish and maintain strong clinical awareness of relevant therapy areas and their associated drug delivery and/or therapeutic mechanisms.
• Provide feedback and market insights to internal resources.

Administration

• Ensure that all sales activities and key metrics are uploaded on time and regularly monitored in our C.R.M. system.
• Ensure that all contact lists are kept up to date and relevant.
• Ability to effectively utilize video-based technology and virtual communication.

As an ideal candidate, you have:

1. Diploma in Business or Science or a related field of study
2. Three (3) to five (5) years’ experience in field sales with a knowledge of product and therapeutic practices is an asset.
3. Experience building strong relationships with key points of contact within a territory.
4. Excellent business acumen as demonstrated through business planning, including time and territory management skills.  
5. Excellent verbal and written communication with proven selling skills.
6. Demonstrated proficiency in Microsoft suite products and utilizing business development tools (CRM).
7. Understanding of the Canadian medical retail and healthcare professional markets, business practices, and regulations is an asset.

Essential Duties

1. Fluent in English both written and oral.
2. Demonstrated skills in making professional presentations and facilitating training seminars.
3. Ability to safely and lawfully operate a motor vehicle.
4. A full class driver’s licence with at least three (3) years’ driving experience.
5. Satisfactory driver’s abstract is required.
6. Ability to lift and/or move up to 50lbs (23kg).

Working Conditions

• Field/Home office setting
• Frequent interruptions
• Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfil job responsibilities
• Inelligible for overtime compensation

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Since 1922, Trudell Healthcare Solutions Inc., a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted. For more information, visit us at www.trudellhs.com. Trudell Healthcare Solutions Inc. is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.

Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted. 

Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.

As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.

Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know. 

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