Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis/Geriatrics Program

by St. Joseph's Health Care London

Reference #: 53474
Location: London, Ontario
Date Posted: Jul 07, 2024
St. Joseph's Health Care London

Job Description

Posting # 53474 - [ Non-Union ]

Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis/Geriatrics Program- 1 position
Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis/Geriatrics Program
Parkwood Institute Mental Health Care - London, ON
Full Time
Salary Range: $28.26 - $33.23 /hour


To perform scheduling services and assist as needed with the day-to-day administration of ward /team activities. This role will primarily provide support for staffing and payroll. Additional duties include: providing receptionist duties, including screening telephone calls, visitors, etc. answering routine inquiries, initiating staffing calls when required; making appointments for clients for tests/consultations; sorting and distributing mail; checking and ordering supplies; completing staff information, ie. maintaining clients' files and clinical record forms; maintaining filing system for relevant areas of responsibility; keyboarding letters, memoranda, and data entry to care plans, etc. from handwritten or printed material.

Essential Qualifications

  • Secondary (High) School Diploma
  • Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel
  • Ability to keyboard accurately to a minimum of 40 wpm
  • Working knowledge of general office procedures and methods
  • Record keeping and filing experience
  • Ability to work accurately with figures and clerical details
  • Working knowledge of the Mental Health Act
  • Strong interpersonal and communication skills both oral and written
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Working knowledge of One Chart
Preferred Qualifications
  • Graduate of a recognized medical secretarial or medical office assistant certificate program preferred
  • Knowledge of staffing and scheduling, and computerized call-out systems preferred
  • Proficiency in French would be an asset.
  • Strong knowledge of psychiatric/medical terminology
  • Previous experience using a computerized system eg. Workbrain
  • Ability to prioritize multiple demands
  • Ability to work independently as well as a team
  • Excellent organization and time management skills
Teaching and Research
  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties.
Immunization Requirements
  • Provide documentation you have received two doses of the Covid-19 vaccine (primary series, boosters and/or XBB) OR one dose of XBB vaccine at least 14 days prior to the start date.
  • Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing



Posting date: July 08, 2024
Submission deadline: July 21, 2024

Wade Baillie, Human Resources

Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.

Application Contact Information

Company Name:   St. Joseph's Health Care London
Company Website: https://ats.sjhc.london.on.ca/currentPostings.php
Application URL: Click here to apply online