Quality & Patient Safety Consultant - Prehospital Medicine

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Posting Period

Open:          July 22 2024 

Deadline:    August 11 2024 

Non-Union 

Department Name

Southwest Centre for Prehospital Medicine

The Prehospital Quality & Patient Safety Consultant, reporting to Manager, Quality and Business Systems, Southwest Centre for Prehospital Medicine is responsible for leading, supporting and championing quality and patient safety initiatives within the Southwest Centre for Prehospital Medicine, and in collaboration with program stakeholders and provincial peers.

The Prehospital Quality & Patient Safety Consultant is committed to ensuring a standardized, focused and relentless approach to prehospital safety and quality across the province, particularly in Southwestern Ontario.  

This will be accomplished through: 

• Partnering with staff, program stakeholders and other base hospitals to mitigate patient safety risks, and evaluate the quality of prehospital care in Ontario, particularly in the Southwestern region.
• Facilitating and leading investigations into potential patient care risk and prehospital care variances as identified through quality assurance, Ministry of Health investigations and stakeholder inquires; leading and supporting remediation efforts as appropriate. 
• Building a strong culture of continuous improvement and innovation across the program, its stakeholders and other base hospitals. 
• Collaborating with key stakeholders to ensure compliance with prehospital Patient Care Standards. 

This position will work out of the London office.

What we offer:

• Rate of Pay: $47.85 per hour to $59.81 per hour
• Hours of Work: 37.5 hours a week
• Pension Plan (HOOPP)
• Health & Dental Benefits
• Career Development & Training Opportunities
• Employee Wellness Initiatives
• Workstyle: Remote- Hybrid

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Qualifications

Qualifications

• Successful completion of an undergraduate degree in Health Administration, Science (Health Profession preferred), Business or as acceptable by the hospital
• Minimum of five (5) years recent relevant clinical experience
• CLEAR NCIT Level 2 preferred
• Lean/Six Sigma Black Belt preferred
• Knowledge of governmental and other regulatory standards, requirements, guidelines and industry best practices related to; Patient Safety, Quality improvement, Quality Assurance and Prehospital Care.
• Knowledge and experience with root cause analysis, cause and effect analysis, and failure mode and effects analyst (FMEA) as applied in healthcare.
• Advanced verbal and written communication skills.
• Ability to apply a wide range of qualitative and quantitative analyses.
• Sound judgment and initiative for priority setting and strong project management skills.
• Demonstrated ability to establish effective interpersonal relationships.
• Advanced knowledge of computers and software (e.g. MS Office Suite).
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC’s vision, purpose and values
• Demonstrated ability to attend work on a regular basis

If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position.  

Immunization Requirements: 

Before beginning employment at LHSC, all new hires will be required to: 

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis; 
• Provide documentation of the Tuberculosis skin testing (two step); 
• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated 
• For more information visit https://www.lhsc.on.ca/careers/health-review-requirements 

We are committed to providing a safe, healthy and inclusive work environment that inspires respect.  LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.  Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.  Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca .

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.

Please be advised, if you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee’s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.