Manager, Maintenance & Repair Operations (Victoria Hospital)

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Facilities Management (FM) is responsible for the creation, maintenance and sustainability of all LHSC facilities, spaces, and physical infrastructure (electrical, medical gas, emergency power, medical air, pneumatic tube etc., including wayfinding, power, water, and HVAC (heating, ventilation and air conditioning)). Our Maintenance and Repair, Projects, Power Plant and Support Services teams collaborate with our clinical and patient care groups, external vendors, and other corporate customers to provide innovative design solutions that foster a healthy environment for staff, caregivers, visitors, and patients.

Posting Period

August 6, 2024 - August 15, 2024

Job Summary

What the Role is

The Manager, Maintenance & Repair Operations VH establishes effective working relationships and coordination within the team of Coordinators and specialized facilities project, power plant and trade staff to enhance patient safety while facilitating timely patient access and flow. This is achieved in partnership with external vendors through ongoing preventative maintenance, and small and large capital project repairs and replacement of building equipment, electrical, and mechanical systems, internal hospital renovations in accordance with applicable standards, building codes, CSA and MoHLTC guidelines and in conjunction with patient care requirements.  

Reporting to the Director, Facilities Management, the Manager, Maintenance & Repair Operations directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external partners to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

NOTE: This role is required to be on-call, evenings and weekends on a rotational basis of one (1) week out of every six [6] weeks.

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
• You engage and support others to foster development, personal goals and encourage a healthy organization
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
• You facilitate an environment of collaboration and cooperation
• You create connections, build partnerships and networks
• You demonstrate a commitment to the organizational vision, mission, values and service excellence
• You are a transformational thinker that encourages and supports innovation
• You have exceptional analytical skills that contribute to effective decision-making
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills 

What Skills Are Needed

• Experience managing a workorder flow system 
• Ability to effectively manage third-party services 
• Knowledge of all relevant codes and regulations related to this position including National and Ontario Building and Fire Codes, Occupational Health and Safety Act OHSA), Technical Standards and Safety Act (TSSA), Electrical Safety Authority (ESA), Accessibility for Ontarians with Disabilities Act (AODA), Canadian Environmental Protection Act and Operating Engineers Act. 
• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Strong business acumen 
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture 
• Lead and drive system transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes 
• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of a recognized baccalaureate degree program in a related discipline (e.g., Engineering) 
• Related post-graduate education preferred
• Facility Management Professional (FMP) certification from IFMA preferred 
• Project Management certification preferred  
• Minimum of 3 to 5 years’ experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
• Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program 
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)
• Demonstrated ability to attend work on a regular basis

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit in one MS Word document)

• Cover Letter, Resume and Listing of Education, Credentials and Certifications

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that reference checks may be conducted as part of the selection process.

Immunization Requirements: 

Before beginning employment at LHSC, all new hires will be required to: 

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis; 

• Provide documentation of the Tuberculosis skin testing (two step); 

• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated 

For more information visit https://www.lhsc.on.ca/careers/health-review-requirements 

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.