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Clinical Support Clerk, Medically Complex Service

by St. Joseph's Health Care London

Reference #: 54649
Location: London, Ontario
Date Posted: Mar 18, 2025
St. Joseph's Health Care London

Job Description

Posting # 54649 - [ Non-Union ]

Clinical Support Clerk, Medically Complex Service- 1 position
Medically Complex Service
Parkwood Institute Main - London, ON
Full Time
Salary Range: $28.26 - $33.23 /hour


The Medically Complex Service provides care to patients who require ongoing medical management as well as rehabilitation following a major medical event, accident or illness. We provide support to individuals with a range of chronic complex conditions including designated beds for patient's requiring chronic ventilator support. The goal of the Complex Care unit is to return individuals to the community; either to their home or to a long term care setting.

The Nursing Unit Secretary is an integral part of the Medically Complex Service. The role includes: scheduling of staff members, booking transportation for appointments and providing administrative support to the team.

Essential Qualifications

  • Secondary (High) School Diploma
  • Graduate of a recognized medical secretarial certificate program
  • Previous experience scheduling staff and working with payroll systems
  • Experience in a healthcare environment
  • Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel
  • 40 wpm typing speed
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Excellent communication skills, both written and verbal as well as excellent grammar, spelling, proofreading and composition skills
  • Strong interpersonal skills with a demonstrated customer focus to assist internal and external customers
  • Excellent organization and time management skills to effectively provide support to all team members
  • Ability to work independently as well as on a team
  • Ability to prioritize multiple demands
  • Detail oriented
  • Strong knowledge of medical terminology
Preferred Qualifications
  • Proficiency in French would be an asset.
  • Previous experience using a computerized scheduling system, e.g. Workbrain
Teaching and Research
  • St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements
  • Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
  • Provide documentation of the Tuberculosis skin testing





Posting date: March 19, 2025
Submission deadline: March 25, 2025

Wade Baillie, Human Resources

Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.

Application Contact Information

Company Name:   St. Joseph's Health Care London
Company Website: https://ats.sjhc.london.on.ca/currentPostings.php
Application URL: Click here to apply online